Support Center

We're here to help. Find answers or reach out to our team.

Email Support

For questions, feedback, or issues, reach us at:

support@thepeptidelist.com

Response Time

We typically respond within:

24-48 hours on business days

Account Deletion

You can permanently delete your account and all associated data at any time. This includes your profile information, reviews, and any other data linked to your account.

Delete My Account

Sign in required. Deletion is immediate and cannot be undone.

Frequently Asked Questions

How do I create an account?

Click 'Sign In' in the top navigation and select 'Continue with Google' to create an account using your Google credentials. This allows you to leave reviews and save favorite providers.

How do I leave a review for a provider?

Navigate to the provider's page and click 'Write a Review'. You'll need to be signed in to submit a review. Share your honest experience to help others in the community.

How do I delete my account?

You can delete your account from your profile settings in the app, or email us at support@thepeptidelist.com with the subject 'Delete My Account'. We will permanently delete your account and all associated data within 30 days.

How do I report incorrect provider information?

If you notice outdated or incorrect information about a provider, please email us at support@thepeptidelist.com with the provider name and the corrections needed. We verify all changes before updating.

Why can't I find a specific provider?

Our directory focuses on verified providers. If a provider isn't listed, they may not meet our verification criteria, or they haven't been submitted yet. You can suggest a provider by emailing us.

How do I submit a new provider to the directory?

Visit our Submit page to add a new provider. We review all submissions and verify credentials before publishing. This process typically takes 3-5 business days.

Is my personal information secure?

Yes. We use industry-standard security measures to protect your data. We do not sell or share your personal information with third parties. Read our Privacy Policy for full details.

How do I update my review?

Currently, reviews cannot be edited after submission. If you need to update or remove a review, please contact support@thepeptidelist.com with your request.

Common Support Topics

Account Issues

Problems signing in, deleting your account, or managing your profile.

Reviews & Feedback

Questions about leaving reviews or reporting inappropriate content.

Provider Verification

How we verify providers and what our badges mean.

Data & Privacy

Questions about how we handle your data and privacy rights.

Policies & Legal

For information about how we operate and protect your rights:

Can't Find What You Need?

Our team is ready to help. Send us an email and we'll get back to you as soon as possible.

Contact Support

This website is for informational purposes only and does not constitute medical advice. Consult a licensed physician before using any peptides. Provider listings do not constitute endorsements. None of the statements on this site have been evaluated by the FDA.